Hotel Columbia in Roma guarantees that when you book your stay through our website or email you’ll receive the best possible deals.
If you find a lower publicly available rate anywhere else, we will honour that rate plus give you a complimentary welcome drink to enjoy in our Rooftop terrace and lounge.
As well as knowing that you are receiving the best rate when you book directly with us, you will also benefit from:
– The help of our team 24h a day should you have any queries or require any assistance in organizing your trip to Rome (ie Restaurant bookings, tickets, directions and pick up).
– No deposit (except Advance Purchase rates), credit card charge or any other hidden fee.
– Access to special packages and deals which are exclusively available for direct bookings.
– Complimentary Wi-Fi connection in room and all areas of the hotel.
The next time you book a room through our Hotel Columbia website, we guarantee that you will be offered the best possible price. In fact, we are so confident with our best price guarantee, that in the unlikely event you do find a cheaper price elsewhere within 24 hours of your booking, we want you to let us know. If we are able to verify your claim within 24 hours, we will not only match the lower the price but we will give you a complimentary welcome drink, subject to the following terms and conditions.
You must have a confirmed reservation made through our website or directly at the Hotel.
You must find a lower publicly available price on a different booking channel for the same room type, with the same dates and length of stay, same number of guests, same designation as either cancellable or non-cancellable, same advance purchase policies, and the same terms and conditions governing the room price.
You must submit your claim within 24 hours of making your reservation and at least 24 hours prior to your arrival at the hotel.
The Same Accommodations must be available for purchase at the Lower price when we validate your claim.
If we verify the availability and eligibility of the lower price, we will match the lower price and offer you a complimentary welcome drink.
Our Guarantee does not apply to the following:
Hotel packages or travel packages which may include hotel, airfare, car rental, food and beverage offers or other similar packages or amenities.
Discount or negotiated prices not available to the general public, including but not limited to the following rates: corporate, offline wholesale/FIT, group or other specially negotiated rates.
Price disparities due to fluctuations, rounding, or differences in the currency exchange rates.